Construction Marketing

How Managed Repair Programs Are Changing Roofing

Why knock on the doors of 100 homeowners just to land 3 clients when you can get 10 clients directly from a managed repair program for roofing businesses? If you’ve not hopped…

Estimated Read Time:  7 minutes


Why knock on the doors of 100 homeowners just to land 3 clients when you can get 10 clients directly from a managed repair program for roofing businesses? If you’ve not hopped on a managed repair program, then you’re missing out!!!

According to a recent study by the National Roofing Contractors Association, over 40% of roofing contractors now participate in different managed repair programs. So if you’re thinking MRPs and DRPs are dead, they’re not!

We’re going to explain how MRPs work, so if you’re not familiar with them, you’ll get a detailed overview of how they work and how they compare to DRPs. But majorly , we want to highlight how managed repair programs are disrupting the roofing business. Let’s dive in!

What Are MRPs?


Managed Repair Programs (MRPs) are intermediary services involving a collaboration between an entity, such as an insurance company, and a service provider to manage the repair of damaged property. 

Insurance companies usually establish these programs to support homeowners in protecting their properties. There are different types of MRPs, for example, there’s a managed repair program for roofing which provides all kinds of roofing repairs and services. 

How MRPs Work

A homeowner that has housing insurance can file a claim for a roofing repair if the insurance covers it. The insurance company will review the claim and approve those that fall under the insured assets. 

Next, they would contact the group of roofing contractors in their contractor network. The coordinator in charge will evaluate the claim and assign relevant tasks to the contractors available for work. 

These contractors are usually roofing professionals with the ability to deliver quality work. They are given the necessary information to reach the homeowner so they can fix the damages to their properties.

In summary, the insurance company or software company gets a repair claim from a homeowner, the company connects the contractors to meet up with the homeowner and get the repair done. It’s as simple as that. 

Differences Between MRPs and DRPs

We’ve been focusing on MRPs so far because they’re more broader in scope than DRPs. MRPs and DRPs are quite similar in a lot of ways but have slight differences. The table below highlights five differences between MPRs and DRPs.




Scope of services

Managed repair programs provide a wide range of repairs and services. These include roofing, plumbing, electrical repairs, etc. 

Direct repair programs, on the other hand, manage and coordinate repairs for a specific type of damage, as highlighted by the insurance company

Contractor network

Managed repair programs typically work with contractors or service providers across varied trades and specialties to handle different repairs.

In contrast, direct repair programs often have a narrower focus and work with contractors of a specific profession, such as those specializing in roofing, water damage, or auto repairs.

Claims coordination

Managed repair programs usually has a coordinator who manages the entire repair process and coordinates multiple contractors or service providers. 

On the other hand, direct repair programs mainly refer the homeowner to a specific contractor within the network for the necessary repairs without a supervising coordinator. 

Service options

Managed repair programs often allow homeowners to choose from the extensive range of contractors or service providers in the program’s network. 

In contrast, direct repair programs typically have a more limited selection of contractors within their network and do not usually allow homeowners to choose their preferred contractor for the repairs.


MRPs are usually established by software companies which might not be affiliated with insurance companies but provide a platform that connects contractors with homeowners. 

DRPs, on the other hand, are usually established by insurance companies. 

How Managed Repair Programs is Changing the Roofing Industry

As a roofing contractor, there’s only so much you can do to get new jobs and clients. Managed repair programs for roofing offer roofing contractors immense benefits to upscale their profession, land more jobs and make more money

Here’s why joining a managed repair program for roofing is a good idea.

  • Increased job opportunities 

Joining a managed or direct repair program alleviates the effort you’d have to put into job hunting. If you’re in an MRP or DRP, you’re usually contacted for work, but by being a solopreneur, you’d have to go job hunting to get jobs.

The cool thing about joining a contractor network in a managed repair program is that you can still hunt for jobs outside the network. It’s a good win because you’re getting various ways to get jobs and make money.

  • Better job delivery and  experience

MRPs usually require contractors to deliver top-notch services. They have certain standards that the contractors must meet and usually, they send an adjuster to evaluate the work done.

The managed repair program also handles all payment-related activities, so the contractor doesn’t have to deal with clients directly for payments. This can help save time, money, and effort put into getting paid by problematic clients.

  • Higher Profits

One fascinating thing about managed repair programs hosted by software companies is that the contractors can decide how much each job will cost. This way, roofing contractors can make more money on their own terms.

If you’ve ever met with a contractor that works for a managed repair program for roofing, you might have noticed that they get a lot of clients. The reason is not far-fetched; MRPs help homeowners save on repairs and get their repairs done quickly. 

Most homeowners are more willing to let their insurance company handle their property repairs because they have peace of mind that they will deploy qualified and trusted professionals to get the job done. 

Should You Join an MRP Program?

roofing contractor thinking

If you think joining a managed repair program for roofing contractors could 10x your business profitability, take a few minutes to check out the factors you should consider before signing up. 

1. The Program’s Requirements

Managed repair programs have varied requirements for onboarding new contractors. Some include having a license and insurance, specific experience and expertise, and passing a background check.

2. The Program’s Fees

Contractors that participate in managed repair services are often charged a fee. This fee varies based on the program but is usually a percentage of the contractor’s revenues per job completed.

3. The Program’s Benefits

A managed repair program offers contractors a variety of benefits, such as:

  • Increased exposure to prospective customers
  • Access to a database of qualified leads
  • Payment assurance for finished work
  • Reduced administrative load

4. The Program’s Reputation

Before enrolling in a managed repair program for roofing, it is critical to examine its reputation. Reading online reviews, speaking with other contractors who have participated in the program, and contacting the program’s customer support department can all help you.

Here are some additional pointers to consider if you’re thinking about joining a managed repair program for roofing services;

  • Do your research: Before registering for a managed repair program, do your due diligence and understand the program’s rules, fees, and proposed benefits.
  • Compare different programs: Because numerous managed repair packages are available, it is essential to compare them before making a decision.
  • Negotiate the terms: If you want to join a managed repair program, make sure to discuss the program’s terms. This comprises the pricing structure, lead generation procedure, and quality assurance protocols.

By following these guidelines, you can improve your chances of selecting a managed repair program suitable for your company.


So are you ready to join the MRP network and unlock a world of spontaneous contracts! With streamlined processes, increased visibility, and endless opportunities, these programs come with fully loaded benefits. Overall, this program offers great outcomes to contractors, homeowners, and the industry. 


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